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Legal

Subprocessors

The outside companies that process information to run OnDuel.

Version 0.9. Last updated October 28, 2026.

This is our current policy. It is being reviewed by an attorney and may be updated; we will tell you about material changes.

Who they are

We use these companies to run OnDuel. Each receives only what it needs to do its job. Not every one is used for every account: AI providers are used only when a tool you use needs them.

  • Vercel: Runs the OnDuel website and app. Every request to our site passes through it, so it sees things like your IP address and the pages you open.
  • Supabase (Postgres database): Stores accounts, credits, projects and social data. It holds your account details, balances, project data and the text of anything you post or send inside OnDuel.
  • Cloudflare R2: Stores the files you upload and the images, video and audio you make. It holds those files.
  • Stripe: Takes card payments for credits. You enter your card on a Stripe page. We receive the result of the payment, not your card number.
  • Resend: Sends the sign-in code emails and other emails from us. It gets your email address and the message we send.
  • fal.ai: Runs many of the AI image, video and other models behind our tools. It gets the prompt and any images or files you give a tool, so it can make your result.
  • Runway: Runs AI video models, when a tool uses them. It gets the prompt and any reference images or video for that job.
  • ElevenLabs: Runs AI voice, sound and music models, when a tool uses them. It gets the text or audio you give that tool.
  • Google (Gemini): Runs AI image and understanding models, when a tool uses them. It gets the prompt and any images or files for that job.
  • Meshy and Tripo: Turn an image into a 3D model, when a tool uses them. They get the image you give that tool.
  • Anthropic: Runs the AI Partner and other AI writing and planning features. It gets what you type to the AI Partner and the business details it needs to answer.
  • OpenAI: Runs some AI features, when a tool uses it. It gets the text or files for that job.
  • Brave Search: Looks up public web information when a feature asks it to. It gets the search words the feature sends.

Changes

We may add or change providers. When a change matters, we will update this page and the date at the top. Each provider also has its own privacy and usage terms.